I. General Provisions

  1. This Privacy Policy regulates the main principles and procedure for the collection, processing and storage of personal data in the online store Anvela.lt.
  2. The online store Anvela.lt is administered by UAB “Anvela”, legal entity code 305556452, registered address S. Žukausko g. 20, Vilnius, Lithuania, LT-08234, email info@anvela.lt. This company is the controller of your personal data.
  3. Your personal data is processed in accordance with the General Data Protection Regulation, the Law on Legal Protection of Personal Data of the Republic of Lithuania and other applicable legal acts.

  4. Anvela.lt follows these main principles of personal data processing:

    4.1. personal data is collected only for clearly defined and lawful purposes;

    4.2. personal data is processed lawfully, fairly and transparently;

    4.3. only personal data necessary to achieve the specified purposes is collected;

    4.4. personal data must be accurate and, where necessary, kept up to date;

    4.5. personal data is stored no longer than necessary to achieve the purposes of processing or as required by legal acts;

    4.6. personal data is processed in a manner that ensures appropriate security;

    4.7. access to personal data is granted only to persons who need such access to perform their work duties.

II. Collection and Processing of Personal Data

  1. Anvela.lt respects your right to privacy. Your personal data may be collected and processed when:

    5.1. you place an order in the online store;

    5.2. you create a customer account;

    5.3. you contact Anvela.lt by email, phone, contact form or other means;

    5.4. you agree to receive newsletters or other direct marketing information;

    5.5. you browse the Anvela.lt website and cookies or similar technologies are used.

  2. Anvela.lt may process the following personal data:

    6.1. name and surname;

    6.2. phone number;

    6.3. email address;

    6.4. delivery address;

    6.5. data required for issuing an invoice;

    6.6. order information, purchased goods, payment and delivery details;

    6.7. correspondence and inquiry information;

    6.8. technical browsing data, if collected through cookies or similar technologies.

  3. Your personal data is processed for the following purposes:

    7.1. to accept, administer and fulfil orders;

    7.2. to deliver goods;

    7.3. to administer payments;

    7.4. to issue invoices and other accounting documents;

    7.5. to provide customer service and handle inquiries;

    7.6. to administer customer accounts;

    7.7. to resolve claims, returns and warranty issues;

    7.8. for direct marketing, if you have given your consent;

    7.9. to ensure the operation, security and quality of the website.

  4. Personal data is processed on the following legal bases:

    8.1. conclusion and performance of a contract, when you place an order or use the services of Anvela.lt;

    8.2. compliance with legal obligations, including the storage of accounting documents;

    8.3. your consent, for example, when you agree to receive newsletters;

    8.4. legitimate interest, for example, to ensure website security, handle disputes or improve service quality.

  5. By providing personal data to Anvela.lt, you confirm that the data provided is accurate and correct. If the data changes, please update it in your account or inform Anvela.lt.

III. Storage of Personal Data

  1. Your personal data is stored no longer than necessary to achieve the purposes specified in this Privacy Policy or for as long as applicable legal acts require the data to be stored.
  2. Data related to orders, payments and accounting documents is stored for the periods established by legal acts.
  3. Data processed for direct marketing purposes is stored until you withdraw your consent or for as long as such processing remains lawful and justified.
  4. Anvela.lt applies organizational and technical security measures designed to protect personal data against unauthorized access, disclosure, alteration, loss or destruction.

IV. Transfer of Personal Data to Third Parties

  1. Anvela.lt may transfer your personal data to third parties only to the extent necessary to achieve the purposes specified in this Privacy Policy or as required by legal acts.
  2. Your personal data may be transferred to:

15.1. couriers and delivery service providers;

15.2. payment service providers;

15.3. accounting service providers;

15.4. IT, website maintenance, server or cloud service providers;

15.5. marketing and newsletter service providers, where applicable;

15.6. public authorities, where required by legal acts.

  1. Third parties may process your personal data only according to the instructions of Anvela.lt or in cases established by legal acts.

V. Cookies

  1. The Anvela.lt website may use cookies and similar technologies to ensure website functionality, improve browsing experience, analyze traffic and, where applicable, carry out marketing activities.
  2. More information about the cookies used, their purpose and management may be provided in a separate cookie policy or in the cookie management window displayed on the website.

VI. Your Rights

  1. You have the right to:

19.1. know what personal data of yours is being processed;

19.2. access your personal data;

19.3. request correction of inaccurate or incomplete personal data;

19.4. request deletion of personal data where there is a lawful basis for doing so;

19.5. request restriction of personal data processing;

19.6. object to the processing of personal data where the data is processed on the basis of legitimate interest;

19.7. withdraw your consent where the data is processed on the basis of consent;

19.8. receive the personal data you have provided in a structured, commonly used and machine-readable format, where applicable;

19.9. lodge a complaint with the State Data Protection Inspectorate.

  1. To exercise your rights, please contact us by email at info@anvela.lt or by another contact method specified by Anvela.lt.
  2. After receiving your request, Anvela.lt may ask you to confirm your identity to prevent unlawful disclosure of personal data.
  3. Anvela.lt will respond to your request no later than within 30 calendar days from the date of receipt of the request, except where legal acts allow this period to be extended.

VII. Direct Marketing

  1. If you agree to receive newsletters or other marketing information, Anvela.lt may use your email address for direct marketing purposes.
  2. You may withdraw your consent to receive direct marketing messages at any time by clicking the unsubscribe link in the received message or by contacting Anvela.lt.

VIII. Changes to the Privacy Policy

  1. Anvela.lt has the right to amend this Privacy Policy.
  2. Changes to the Privacy Policy take effect from the date of their publication on the Anvela.lt website, unless stated otherwise.
  3. If, after changes to the Privacy Policy, you continue to use the Anvela.lt website or services, it is considered that you have familiarized yourself with the current version of the Privacy Policy.

IX. Contacts

  1. For all matters related to the processing of personal data and this Privacy Policy, you may contact:

Data controller: UAB “Anvela”
Legal entity code: 305556452
Address: S. Žukausko g. 20, Vilnius, Lithuania, LT-08234
Email: info@anvela.lt